After we've created your website, you may be relieved to know that we don't just leave you to it - we're here to continue to help you get the most from it. Whatever your website provides, we can always help you tweak it, remind you how to use it, or just talk you through whatever questions you have. The best place to start with a support request is by phone or email:
tel: 01299 400 797
As you'd expect from a system as comprehensive and wide ranging as e64 eSPOSURE, we provide on the phone help and assistance to our customers. Initially we offer free support for the first three months - this gives you plenty of time to get up to speed with everything and become confident managing your own website.
However, there are always those times when, for example, you want some help collating information for responding to one of your customers, or need some assistance updating the system settings, and for these circumstances we have flexible and cost effective support packs for you.
As well as an initial "Here's how it works" session taking you through the basics, we provide you with phone support to cover the "How do I …" questions that make sure you can keep updating your site in a timely and professional manner.
If you need anything tweaking on your site, or ongoing assistance with updating the pages and pictures, uploading documents etc, we're always happy to help and can put together a cost effective bespoke support package to cover exactly what you need.
To ensure your website provides the very best of features for you, we use with a few 3rd party systems and services as detailed below.
Sage Pay etc.